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FREQUENTLY ASKED QUESTIONS

USING THE SITE
REGISTRATION PROCESS
PHOTOGRAPHS
AMEND A LISTING
SEARCH FOR PROPERTIES
CONTACT A MEMBER
FEES
PHONE NUMBERS, EMAIL ADDRESSES AND LINKS TO OTHER SITES
HOLIDAY RENTALS
OTHER
 
 
USING THE SITE
 
Do I have to be a member to use the site?
No, it's free to view listings on the site. 
   

Do I have to be a member to contact another member on the site?

Yes, you have to be a member and place a property on the site before you can contact another member
     

REGISTRATION PROCESS

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How to I  register on Global Swops?

Click the Register button to display the Registration Page

Fill in all the details - Please make sure that you have typed in your correct email address

Click the Submit button - You will then be sent an email

Click on the link in the email to Activate your account -

You must activate your account before you can place a listing on the site

Once you have done this you will be returned to the Site

Click on Click Here to Add a New Swap

Fill in all the details and click Submit

   
When will I receive the Activation email?

You will receive it immediately

 

 
What happens if I don't receive the Activation email?

Check your spam folder, in case your spam filter has removed it from your inbox

If your Activation Email is not in your spam folder please contact us.

   
How long does my Membership last for?

12 months

   

What happens after 12 months?

You will be sent an email, just before your 12 months is up, asking if you would like to renew your account
   
Why do I have to give my name, address, email address and telephone number when I register?
This is part of the Registration process, should we need to contact you.
Only your first name will be displayed on the site.  All other information is kept strictly private.
 
   

PHOTOGRAPHS

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How many photographs can I add to my listing?

5
   

What size do the photographs have to be?

Not larger than 300 pixels wide

If you need help resizing your photographs, please contact us

                    

AMEND A LISTING

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How do I amend a listing?

Login
Click Add & Manage Listings
Click on the listing to display all the details
Click on Edit
Make the changes and then click Submit
   

SEARCH FOR PROPERTIES

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How do  I search for Permanent or Temporary properties?

Click on a Continent,
Select a country from the drop down menus under either Permanent Swaps or Temporary Swaps
Select town/city from the drop down menus
 

How do  I search for Council House / HA properties?

Click  Europe
Click on the blue button which says "Council House/HA (UK)"
Select a county from the drop down menus
   

How do  I search for Public Housing  properties?

Click  Australasia
Click on the blue button which says "Public Housing Swaps (Australia)"
Select a territory  from the drop down menus
   

How do  I  quickly search for a property if I know the Listing ID?

Type in the number of the property in the box under "Search by Listing ID"
This is down the left side of each page
   

How can I  see who wants to swap to my area?

Type in a town/city or country or specific area in the box under "Search by Desired Swap Location"
This is down the left side of each page
   

How can I  see if someone is looking for a disabled property?

Type in disabled in the box under "Search by Desired Swap Location"
This is down the left side of each page
   

CONTACT A MEMBER

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How do  I contact a member?

Login
Click on Click Here to Search For Property Swaps
Click on the Member's listing
Click on the blue @ sign to send an email
   

FEES

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Do you charge any commission?

No.

   

How much do you charge to submit a listing?

At the moment it is totally free, however, at some point in the future, a small registration fee will be charged

   

Do you charge to amend a listing?

No

   

Does it cost extra to include a photograph?

No

  

PHONE NUMBERS, EMAIL ADDRESSES AND LINKS TO OTHER SITES

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Can I display my phone number  in my listings?

 

We prefer you NOT to display a phone number.

 
   

Can I display my email address in my listings?

 

There is no need to display an email address as people can send you an email by clicking on the  blue @ sign.

 
   

Why do you prefer not to have phone numbers and email addresses showing in listings?

 

We want to try and protect our members from time wasters and spam

 

Global Swops is a Club and we want the Club to grow - that is why only members who have a property to exchange on the site, can contact other members - hence you should only be contacted by other members who genuinely have a property to exchange.

 
   

Can I display a link to another site in my listings?

 

No.  If links to other sites are found they will be removed.

 
   

HOLIDAY RENTALS 

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Can I put my Holiday Rental property on the site?

 

No - you can no longer place Holiday Rental listings on this site.

 

You are welcome to place  Holiday Rental listings on our sister site

Global Sales and Rentals

 
   

OTHER  

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Are you an Agent for the advertiser?

No

   

What if I have a property and the Country is not included when I try to post a new swap?

Just let us know and we will add the country to our lists

   

Who can see my personal details on globalswops.com?

Nobody can see your personal details, apart from your first name, which will be displayed as part of the listing

All other information is kept strictly confidential

   

What do I do if I find someone is abusing the system?

If you find anyone who you believe is abusing the system please notify us by email 

   

 If I have a question which is not answered in this list what should I do?

Send us an email with your question

 

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